Damon's Pizza and Italians

After years of frequenting Damon's, finally the prices and lack of quality service has overtaken the usually good food, however, now the food has taken a step back, and so it's absolutely no longer worth the cost. A "Big Dave" is their flagship food item and it's pathetic these days: it's mostly bread and has a shadow of the toppings that once used to get jammed into this monster sub. The cost on this is $22! See the picture below for just how disproportionate the bread to toppings ratio has become. It's clear that they don't teach or train how to speak to customers. When you pay, their folks tend to be rude with a lack of professionalism. Busy or not, I usually feel rushed or feel like they are rushed. They cannot be trusted to do what you ask. Mayo on the side? Extra dipping sauce? These requests have been a miss for years, but it's even worse these days. They serve hot and cold food, but take no steps to ensure hot stays hot and cold stays cold. You wanted cold Cole slaw? Unfortunately they package it in the container with hot fries and chicken. I want my sub to be cold, but they put it in the bag with the fried food. I've even had entire orders (hot and cold food) all placed on the top of their oven, which is just the worst place for cold items. Just not what it used to be.

Damon's is a landmark for generations living in the Augusta area. They have quite a variety of food, but I recommend ordering a ham Italian with all the standard veggies and saying yes when they ask if you want oil. Also, yes to salt and pepper. That's a classic sandwich in this area, and it's on my must-have list when I get to Maine.